Mon
Aug
25
How Kevin Colangelo Scares Away Customers
We had contacted several djs for an event we are booking next year. We started this search in February to make sure that we had enough time to get everything done. One of the dj’s that got our info from a search was http://www.kevincolangelo.com/
We spoke on the phone with this office once and they were filled with arrogance about the services they provide. Not to mention they refused to give quotes or estimates over the phone, indicating how important of a service that they provide.
Since then we have been contacted several times via email by this company. Each time we told them that we already booked a dj and had no need for their services. Sure enough after each email - they send another email a few days later indicating that they have availability and can book the event.
Kevin Colangelo clearly doesn’t have a staff reading the email, instead just a team of robots who respond to all emails with another sales pitch.
Once instead of a sales pitch we got a lengthy questionnaire about why we did not choose to go with Kevin Colangelo.
Overall - save your time - don’t bother contacting someone who isn’t able to read a simple request and remove you from a mailing list.
We spoke on the phone with this office once and they were filled with arrogance about the services they provide. Not to mention they refused to give quotes or estimates over the phone, indicating how important of a service that they provide.
Since then we have been contacted several times via email by this company. Each time we told them that we already booked a dj and had no need for their services. Sure enough after each email - they send another email a few days later indicating that they have availability and can book the event.
Kevin Colangelo clearly doesn’t have a staff reading the email, instead just a team of robots who respond to all emails with another sales pitch.
Once instead of a sales pitch we got a lengthy questionnaire about why we did not choose to go with Kevin Colangelo.
Overall - save your time - don’t bother contacting someone who isn’t able to read a simple request and remove you from a mailing list.
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